At TUALCA, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, products, and services.

1. Information We Collect

We collect the following types of information to provide you with a smooth and personalized experience:

• Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may ask for your name, email address, shipping address, and payment information.
• Non-Personal Information: This includes details like your browser type, IP address, and how you navigate our website. We use cookies to enhance your browsing experience and to help us improve our website.

2. How We Use Your Information

We use your information to:

• Process Orders: To ensure your orders are handled efficiently and delivered promptly.
• Improve Our Services: To understand how our customers use our website so we can enhance your experience.
• Communicate with You: We’ll keep you updated on your order status, any special promotions, or updates related to TUALCA DESIGN.
• Personalize Your Experience: To recommend products or designs that we think you'll love based on your previous interactions with us.

3. How We Protect Your Information

Your privacy is important to us. We use industry-standard encryption to protect your personal and payment information during transactions. We also store your data securely and only share it with trusted third-party service providers (like payment processors or shipping companies) who need it to complete your order.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers solely for the purpose of providing our services, such as processing payments or shipping your orders.

5. Your Choices

You have control over your information:

• Opt-out of Marketing Emails: You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link in the email.
• Manage Cookies: Most web browsers allow you to manage cookie preferences. You can choose to disable cookies, but this may affect your experience on our website.
• Access and Update Information: You can request access to or update your personal information by contacting us directly.

6. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected information from a child, we will promptly delete it.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review our policy periodically.

8. Contact Us

If you have any questions or concerns about your privacy, feel free to contact us at:

TUALCA 
Email: tualcadesign@gmail.com

Effective Date: 06.09.2024

This privacy policy is designed to keep you informed about how your data is used and to provide transparency, so you can feel confident shopping with us at TUALCA!